“Goin’ Mobile” with Payments
Thursday, June 7, 2018 | 2:00pm – 3:00pm Eastern Time
How does Mobile AR and the title of a famous song by The Who go together?
First, we must ask three questions:
- How do you collect payments in the field?
- Can you collect payments in the field?
- Do you have remote offices that accept payments but RDC is too costly to support?
Many companies may require receipt of payment upon delivery, due to a new account being established without credit terms, past due payments, or simply for convenience. Other companies have tried to use the remote capture from their bank, but that only solves half of the problem – making the deposit. Most commercial mobile capture is designed for the treasurer or owner and is not optimized for collecting payments in the field. In all cases, your AR team is forced to develop complex workflows to accept field payments, which include having the rep receive the check, deposit in a local bank and then call the payment to your AR team. Or overnight the check and remittance, which is costly in time and takes your rep out of the field.
On June 7th, you can learn from IOFM expert Mark Brousseau and DadeSystems Tom Berdan on how to efficiently collect mobile payments in remote and delight your AR and Field team at the same time.
Key Takeaways include:
- The challenges with accepting payments in the field
- Utilizing Mobile AR for remote locations
- Creating efficiency savings by reducing bank fees, courier costs and creating more efficiency for field personnel and the AR team
- Increasing customer satisfaction by replenishing credit quicker
“Goin’ Mobile”, one of the great classic rock songs from The Who. And another channel to increase your customer satisfaction and efficiency, only from DadeSystems.
Special Projects Editor, IOFM
Mark Brousseau is a noted analyst, speaker, writer and marketer, with more than 21 years of experience in advising leading providers of financial operations solutions and services.
Brousseau is president of Brousseau & Associates, a full-service strategic marketing and business development consultancy with the largest client base of any firm of its kind. Brousseau & Associates counts among its clients many top solutions and services providers in the payables, receivables, payments, document management, and healthcare verticals.
A financial services and technology industry veteran with more than 30 years’ experience, Berdan was formerly Vice President of Market Development for Canadian-based D+H, a leading provider of technology solutions and a Top 20 Fin Tech provider. Prior to D+H, Berdan served as Vice President of Product Management at Harland Financial Solutions, where he was responsible for leading the company’s product strategy for core banking, branch automation, channel and payment solutions. Prior to Harland, Berdan was a veteran banker, including opening several community banks in Wisconsin and Florida. He served on the bank’s Board of Directors as Chief Operating Officer and as President of the bank’s wholly owned mortgage company.
Continuing Education Units available:
Receive 1 CEU toward renewing ARM, ARS, AOCM or AOCS certification from the Institute of Finance and Management! The Accounts Receivable Certification and Order-to-Cash Certification Programs are designed to establish standards for the profession and recognize Accounts Receivable and Order-to-Cash professionals who, by possessing related work experience and passing a comprehensive exam, have met stringent requirements for mastering the Accounts Receivable and Order-to-Cash bodies of knowledge.
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