How Entry-Level Staff Can Add Value

Having a hard time getting new customers to use your payment system? It’s a common challenge. Customers hate new technology as much as you do. Sales is rarely willing... Read more

Managing Multiple Generations in the Workplace

Does your organization pass the “shoe test”? That is, if you look under the table at your next meeting and everybody is wearing similar footgear, you probably don’t have... Read more

Salary trends for AR, Credit/Collections, and AR Shared Services

Compensation for Accounts Receivable management and staff positions has climbed steadily over the last two years as demand has outstripped supply, according to the just released 2017 Salary Guide:... Read more

16 Leadership Tips to Motivate and Engage Your People

Part of successful management is setting up employee performance objectives that are well aligned with the organization’s goals, according to Jason Rupaka, ARM, Supervisor, Accounts Receivable Team, Foley Services... Read more

Keep Good People from Jumping the AR Ship and Protect the Company Coffers

With strong cash flow always at top of mind, conscientious accounts receivable managers are forever on the lookout for ways to promote a healthy bottom line. One of the... Read more

Ten Ways to Create a High-Performance AR Environment

When personnel issues proliferate in accounts receivable, performance across the whole department can flounder, ultimately threatening the company’s healthy cash flow. Judy Bicking, a long-time AR and AP practitioner... Read more

Keep AR Employees Motivated and Engaged with ‘ETE’

an Accounts Receivable department, it is imperative that each team member is engaged, trusted, and empowered to make the right decision on each account each and every day.

11 Strategies to Recruit and Retain Top Credit Talent

Companies are finding they must do a better job of offering challenging and meaningful work, career development opportunities, and a more individualized approach to employment that addresses the preferences... Read more

Ice Cream Sundaes and Hands-on Leadership

Accounts Receivable can be a thankless task of endless manual processing, and when things go wrong, the AR staff is frequently the target of blame. Meanwhile, rumors of outsourcing... Read more

Sales and Accounts Receivable: A Symbiotic Relationship

The relationship between the sales department and the credit management team can be seen as adversarial because the two departments seem to have conflicting goals. On one side, the... Read more