Why AR Automation Initiatives Often Fail—and What to Do About It, Part 1

Part 1: Exactly What Is the Problem Here?   You’ll read about automation as the magic bullet for everything that’s wrong with accounts receivable. It’s supposed to speed up... Read more

Success Tips for Implementing an Online Payment Platform

Manual data entry is the archenemy of efficiency in accounts receivable. By putting an online payment platform in place, AR can improve all aspects of the payment process, reports... Read more

Robotic Process Automation: An AR Tale

Let’s say you manage an accounts receivable organization. One of your biggest challenges is cash application; matching payments to invoices is a particularly painstaking task for you and your... Read more

Robotic Process Automation in AR—How Close to Reality?

Most AR and O2C professionals have at least heard of Robotic Process Automation (RPA) and may also be familiar with predictions that this new use of sophisticated computer software... Read more

Foley Family Wines Streamlines Cash Application with Cloud-Based Solution

Cash application—the process of matching customer payments to the corresponding invoices—must be performed accurately and quickly. If it’s not, the consequences can include mismatched payments to invoices, wasted time... Read more

AR Automation Brings Big Benefits to Sihl Corporation

While accounts receivable (AR) departments are looking into automation solutions for their processes, they have a long way to go until they achieve end-to-end processing. In the report The... Read more

Order-to-Cash View and Automation: The Way Forward at Key Industries

How did a company in the oil and gas industry, in the midst of the greatest drop in prices in 25 years, actually reduce its average days to get... Read more

Automating the Order-to-Cash Cycle – Part 6

The cost structure and ROI for automating order-to-cash processes varies according to the particular scope of a project.

Automating the Order-to-Cash Cycle – Part 5

Organizations may opt to install an automated O2C system on their own in-house computer server (“on-premises”), or select one of the following options for having their system hosted by... Read more

Automating the Order-to-Cash Cycle – Part 4

Part 4 covers customer care considerations, Invoice disputes, and customer self-service portals.