Chicken Soup for the Collector's Soul: Three Collections Success Stories

Working in collections no doubt provides workers with interesting stories to tell around the water cooler, but the unfortunate reality is that the stories you hear are often negative. A customer shouted expletives at a collector when they called about a past-due invoice. A delinquent account holder has been one step ahead of a collector's skip tracing efforts. Stories like these can paint the collector's job as grim and depressing. But collections workers that are passionate about their job…