Benchmarking

Order-to-Cash Manager Certification (AOCM) – Self-Study Online Course

Course Description

Managing cross-functionally brings a unique set of leadership challenges. This course highlights best practices from organizations that have aligned O2C, sharing actionable

Accounts Receivable Specialist Certification (ARS) – Self-Study Online Course

Course Description

The course covers AR fundamentals, best practices and regulatory compliance, all of which are necessary to excel in the accounts receivable

Accounts Receivable Manager Certification (ARM) – Self-Study Online Course

Course Description

The course is designed to equip you for both managing your team now and preparing to manage your team in the future—by understanding and embracing best practices,

Benchmarks: Accounts Receivable Processes & DSO

Following are the results of a survey by IOFM, looking at several key accounts receivable metrics across operational organization, billing, terms, aging, receipts, and the principle AR metric DSO… Read More

Benchmarks: Billing Practices

Following are the results of a survey by IOFM looking at billing practices. Sixty organizations participated in the study, representing several industries and ranging in size from small to… Read More

Benchmarks: Characteristics, KPIs and Concerns

This IOFM benchmarking survey, looks at O2C and AR operational characteristics, including structure, order, billing and payment formats and process automation, along with key performance indicators… Read More

Benchmarks: Credit Practices

Credit management is the first line of defense in protecting a company's most valuable asset: cash. Each company must determine a risk factor that will allow it to gain adequate market share without… Read More

Benchmarking: Collections Practices and Metrics

Following are the results of a study of collection practices by IOFM. More than two hundred organizations participated in the study, representing several industries and ranging in size from small to… Read More

IOFM Members rely on “Ask the Expert” whenever they’re stumped. IOFM's tax experts are standing by, ready to answer your 1099 compliance questions. And a panel of more than 100 AP practice leaders are also on call for your next best practice question.

Measuring AR/O2C/C&C performance

Q. Do you measure performance in your AR/O2C/C&C operations? If so, what metrics do you use? How do these metrics influence management decisions? A. (Answered by the IOFM Advisory Panel) ----- We… Read More

Using KPIs to Bolster Collections

How well is your collections team performing? And how do you know? If you aren’t using key performance indicators (KPIs), it’s time to rethink your strategy. Although there are some KPIs that are… Read More