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Accounts Receivable Network

Welcome to The Accounts Receivable Network (TARN), the essential, all-inclusive power resource for thousands of accounts receivable managers, collectors, directors, controllers and vice presidents. TARN's must-have downloadable tools, research and special reports will help you optimize receivable processes, maximize ROI, evaluate and implement the latest technologies, meet emerging compliance demands and prevent fraud. Representative TARN Member Organizations. Take a 3-minute Site Tour now.

Membership in The Accounts Receivable Network gives you convenient 24/7 access to exclusive, original content you won't find anywhere else, including: proven best practices, benchmarking studies, real-world solutions, exclusive industry news, insightful commentary, interviews with industry leaders, case studies, tax and regulatory guidelines, Q&A networking forums and hundreds of downloadable, customizable tools, policies, flowcharts, templates and internal control checklists. Learn more

Automated Document Management
AR Processes | Order Entry
Best Practices for Customer Purchase Orders
As experienced AR managers know, when it comes to customer POs, the devil is in the details. A principal cause of disputed, late, and unpaid invoices is actual or perceived errors on the invoice. To get the invoice right, however—thus eliminating most causes of payment delays and disputes—you need to get the information from the customer's PO right.
Best Practices for Customer Purchase Orders

Automated Document Management
Cash Application
Cash Application: Establish Right Procedures First, Then Automate
Few AR managers would argue that automating cash application would not be a critical component of tackling expensive and inefficient processes that continue to plague many businesses. According to a recent survey by Aite Group, fully 60 percent of senior receivables and treasury managers are less than fully satisfied with their companies' current cash application processes.
Cash Application: Establish Right Procedures First, Then Automate

Automated Document Management
Process Automation
The New World of AR/O2C Electronic Document Management
Many AR departments have gone beyond basic functionality of document imaging and have implemented an electronic document management solution, which stores all documents in a central location for automated retrieval and workflow at the click of a mouse, and in the case of the more sophisticated solutions, provides full transparency to the entire AR document workflow. A small minority of AR document management solutions are integrated with the corporate ERP system.
The New World of AR/O2C Electronic Document Management

Secure Customer Master File
Get the Most Out of Dunning Letters
Dunning letters must be used as one part of an overall collections strategy that utilizes regular phone contact, a professional customer service approach, pre-due reminder letters, and similar strategies to signal customers that you pay close attention to whether you are getting paid according to terms—and let customers know right away when you aren't.
Get the Most Out of Dunning Letters

Secure Customer Master File
Customer Master File
Is Your Customer Master File Secure and in Compliance?
A critical component of customer master file (CMF) set-up and maintenance is keeping customer information secure and private. For example, you must set up your system so it is password-protected with secure, alphanumeric passwords for AR staff who will access the master file. There are also specific compliance concerns AR needs to factor into the customer master management plan. These measures are not only best practices—they are required by law.
Is Your Customer Master File Secure and in Compliance?

O2C Function Models
AR/Order-to-Cash Integration, Automation, and Performance Metrics
The various steps in "credit-to-cash" process (commonly "order-to-cash") typically belong to different groups or departments. While there are sound reasons for separate functions, in practice it means the process can be disjointed and disruptive, resulting in a negative impact on customers. This benchmark study looks at elements in the credit to cash process, the degree of connection, and the attitudes of companies towards taking a holistic view of the process. In addition, the survey gathers information on the level of automation companies employ in the various functions; and reports on key performance metrics.
Benchmarks: AR/Order-to-Cash Integration, Automation, and Performance Metrics

Top Ten Frauds 2014
Top 10 Finance & Accounting Fraud Stories of 2014
As the following stories amply reveal, AR and credit managers are regularly exposed to a wide range of finance and accounting fraud. These schemes can range from the creation of false invoices or phony checks to falsifying company books and records. Understanding how such frauds are carried out is critical in order to spot the wrongdoing of superiors or colleagues and report it. Bitter experience—reinforced by the stories showcased here—illustrates that even employees who appear to be above reproach can carry out such frauds.
Top 10 Finance & Accounting Fraud Stories of 2014

TARN Membership earns 5 certification CEUs
Upcoming Events

Order to Cash Summit
Chicago, IL • June 17-19, 2015
Organizations are under pressure like never before to better manage their cash. That’s why IOFM/TARN created the first-of-its-kind Order to Cash (OTC) Summit. The 2015 IOFM OTC Summit will feature best practices and forward-looking strategies for optimizing the order-to-cash cycle, including accounts receivables processes. The event will offer peer-driven case studies, panels and roundtable discussions offering actionable strategies.

Payments Summit
Chicago, IL • June 17-19, 2015
IOFM/TARN’s Payments Summit will examine the opportunities, challenges and business drivers for emerging payments automation technologies and processes. Billers and banks need strategies for managing multiple payment channels and transitioning their remittance and lockbox operations from paper checks to multi-channel electronic payment inputs.

For more information on the upcoming events see the Event Calendar.

Member-2-Member Network
Have a question about billing? or collections? or application? Or maybe you have experience to offer. Join your colleagues in the TARN Forums.
Order to Cash (OTC or O2C) -The cycle or steps in a process that starts with credit extension and receipt of the sales order and ends when payment (cash) is received.
See TARN's Glossary for definitions of accounts receivable-related terms and accounting terminology.

Accounts Receivable Calculators
Links to several useful calculators.
Also see:
Sales & Use Tax Rates and Calculator
Tax rates updated monthly.

Companion Resources


AP Certification
Accounts Payable Certification

Tuesday, May 26 2015

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New Research

Full Members Only Global e-Invoicing Mandates: What AR Needs to Know

Full Members Only E-invoicing mandates by country - 2015

News - Payments / Cash Receipt / Cash Application

Full Members Only Sales and Use Tax Rate Update - May 2015

Full Members Only Best Practices for Customer Purchase Orders

Quick Poll
Which area of your credit-to-cash process is most in need of improvement?
Customer master file
Order entry/processing
Cash application

Poll Archives

Salary Reports

U.S./Canada - Search by job title and location for salary reports

International - Search by job title and location for salary reports

Well Said

Who kept the faith and fought the fight; The glory theirs, the duty ours.

Wallace Bruce

Diversified Business Communications